We are staffed by a caring community of volunteers. Crisis can affect anyone at a moment's notice, and we are here to help anytime, day or night.
Our Audience
We help community members who are in a mental health crisis and provide support and/or crisis response - to someone calling in for a local resource. Concern Hotline is here to listen and assist callers through whatever difficult times they may face.
Communities We Serve
Concern Hotline currently covers the entire Lord Fairfax Planning District 7, which includes the City of Winchester and Clarke, Frederick, Page, Shenandoah, and Warren counties. We often receive calls from people outside of our service area - some who just want to talk and others who are seeking resources for friends or family members in our service area.
Services Provided
Information & Referral
Our Volunteers help each individual identify and access the appropriate services in their area.
Crisis Intervention
We help those in crisis to discover the skills and resources that they uniquely possess to reduce stress and make a healthy decision.
Suicide Prevention
If a Listener feels that you or someone you know are in imminent danger, they will ask you a series of safety questions & talk to you about accessing immediate emergency services to ensure your safety.
Compassion
Our compassionate Listeners are available to listen and support you through whatever difficult times you may be facing.