Concern Hotline was conceived in 1968 by a small group of people who were concerned about the high suicide rate in Winchester. It was not only the highest in the state but was more than double the national average.  Those concerned individuals - including Dr. Kic Kiczales, Patricia & Judge Henry Whiting, and Bettie Johnston - formed a task force to study the problem and develop a support service for people considering suicide.  In April 1970, Concern Hotline went into service for the City of Winchester, as well as Frederick and Clarke counties.  In 1978, the Northwestern Community Services Board awarded Concern Hotline the contract to provide 24-hour crisis intervention service to the City of Winchester and Frederick, Clarke, Warren, Shenandoah, and Page counties.

Concern Hotline is a 501(c)(3) tax-exempt organization incorporated in the state of Virginia on April 16th, 1979.


Our mission is to comfort and calm community members experiencing stress or crisis by providing a trained, compassionate listener 24 hours a day.


Rusty Holland
Executive Director
(540) 536-1632




Every two years, Concern Hotline collects, publishes, and distributes the most comprehensive gathering of resources for the Northern Shenandoah Valley. This Sourcebook is used by our listeners as a tool to assist those in need, and is a great resource for social workers, teachers, guidance counselors and other professional in need of Information and Referral sources!

For Concern Hotline calls, dial any of these local numbers:
Clarke, Frederick, Winchester County
Shenandoah County
Page County
Warren County