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QUICK RESOURCE REFERENCE

PLEASE NOTE: This resource is meant to be used as a quick reference that includes the contact information for some of the more common referral agencies in our service area. Only brief descriptive information is listed below. Please consult the Concern Hotline Sourcebook (https://www.concernhotline.org/sourcebook) for a complete description of the services provided by the agencies listed below.

Concern Hotline Numbers:

  • Winchester / Clark County / Frederick County: (540) 667-0145
  • Shenandoah County: (540) 459-4742
  • Warren County: (540) 635-4357
  • Page County: (540) 743-3733

 

Non-Emergency Law Enforcement Contacts:

  • Winchester Police: (540) 662 – 4131
  • Winchester Sheriff: (540) 667 – 5770
  • Frederick County: (540) 662 – 6162
  • Middletown: (540) 869 – 2226
  • Stephens City: (540) 868 – 1012
  • Shenandoah County: (540) 652 – 8193
  • Clarke County: (540) 955 – 5152
  • Front Royal: (540) 635 – 2111
  • Warren County: (540) 635 – 4128
  • Virginia State Police: (800) 572 – 2260


Housing/Shelter:

Winchester Area Temporary Thermal Shelter (WATTS):

 

New Eve Maternity Home:

 

Winchester Rescue Mission:

 

Food:

Blue Ridge Area Food Bank:

  • Provides emergency food services for 25 counties and 8 in western/central Virginia
  • (540)665-0770
  • https://www.brafb.org/

 

Shenandoah Area Agency on Aging:

 

Highland Food Pantry

 

Salvation Army:

 

FISH of Clarke County:

 

Page One (Page County):

  • Luray: (540) 743 – 4863
  • Shenandoah: (540) 652 – 8780
  • vapageone.org

 

Winchester Rescue Mission:

  • Daily food distribution
    • @ Café on Cameron
    • Lunch: 11:30 am- 12:30 pm
    • Dinner: 5:30 pm -6:30 pm
    • Also offers “to go” style from 12pm-6pm
  • (540) 667 – 5379
  • winrescue.org


Employment:

Valley Workforce Center:

  • Unemployment assistance services
  • (540) 722 – 3415
  • virginia.gov

 

Virginia Workforce Connection: ONLINE ONLY


Mental Health

Northwestern Community Services Board:

  • Children and Adults
  • https://www.nwcsb.com/crisis/
  • Crisis Intake: (800) 342 – 1462
  • Area clinic numbers:
  • o Winchester/Frederick County: (540) 667 – 8888

o Warren County: (540) 636 – 2931

o Page County: (540) 743 – 4548

o Shenandoah County: (540) 459 – 5180

National Alliance on Mental Illness (NAMI):

  • Provides local support groups, education, and advocacy for individuals with mental illness
  • (540) 533 – 1832
  • https://www.nami.org/Home

 

Valley Health Behavioral Health Services:

  • ttps://www.valleyhealthlink.com/our-services/behavioral-health/
  • Crisis and Inpatient Services:
    • Winchester (540) 536 – 8152
  • Outpatient Services:
    • Winchester: (540) 536 – 4881
    • Woodstock: (540) 459 – 1505

 

Blue Ridge Hospice:

  • In-home services, respite care, music and pet therapy, grief support, etc.
  • (540) 313 – 9200
  • https://brhospice.org/

 

Crossroads Counseling Center:

 

National Counseling Group:

  • Provides mental health and substance use services with many offices across Virginia
  • (877) 566 – 9624

 

Cameron Pediatric Counseling, Inc.:

 

Brain Injury Connections of the Shenandoah Valley

  • Case Management services for people affected by brain injury throughout the Shenandoah Valley
  • 540-568-8923
  • http://www.bicsv.org/


Domestic Violence / Sexual Abuse

Laurel Center:

  • Provides a wide variety of services for victims of domestic violence and sexual abuse
  • 24-hour hotline: (540) 667 – 6466
  • Front Royal hotline: (540) 305 – 1083
  • Winchester office: (540) 667 – 6160
  • https://thelaurelcenter.org/

 

Choices (Luray):

  • Provides a wide variety of services for victims of domestic violence & sexual abuse
  • 24-hour hotline: (540) 743 – 4414
  • choicesofpagecounty.org

 

Phoenix Project (Front Royal):

  • Provides a wide variety of services for victims of domestic violence and sexual abuse
  • 24-hour hotline: (540) 635 – 2300
  • Office: (540) 635 – 2302
  • phoenix-project.org

 

Department of Social Services:

  • Child abuse hotline: (800) 552 – 7096
  • Winchester: (540) 662 – 3807
  • Frederick County: (540) 665 – 5688
  • Clarke County: (540) 955 – 3700
  • Shenandoah County: (540) 459 – 6226
  • Page County: (540) 778 – 1053
  • Warren County: (540) 635 – 3430


Substance Abuse:

Road to Recovery: www.roadtorecovery.info

  • Provides addiction resources in the Northern Shenandoah Valley
  • (540) 667 – 0145

 

Alcoholics Anonymous / Alateen / Alanon:

  • (540) 667 – 0322 or (800) 835 – 6130

 

Narcotics Anonymous:

  • (800) 777 – 1515

 

Winchester Addiction Services:

  • Adult and youth outpatient substance abuse treatment services
  • (540) 450 – 2206

 

CLEAN Inc.:

  • A non-profit dedicated to create a drug-free community by connecting with youth and families through education and outreach.
  • (540) 722 – 3589

 

Medical Services:

Sinclair Medical Clinic:

  • Sliding scale fee (some qualify for free) clinic in Winchester / Frederick County
  • (540) 536 – 1680
  • sinclairhealthclinic.org

 

Shenandoah Community Health Clinic:

  • Sliding scale fee (some qualify for free) clinic in Woodstock / Shenandoah County
  • (540) 459 – 1700
  • https://www.shencommhealth.com/

 

St. Luke Community Clinic:

  • Sliding scale fee (some qualify for free) clinic in Front Royal / Warren County
  • (540) 636 – 4325
  • saintlukeclinic.org

 

Selma Medical Center Open Door Services:

  • Walk-in clinic in Winchester, insurance accepted or payment when services rendered
  • (540) 678 – 2800
  • selmamed.com

 

Valley Health Urgent Care:

  • Insurance accepted or payment when services rendered
  • Winchester clinic: (540) 536 – 2232
  • Front Royal clinic: (540) 635 – 0700
  • valleyhealthlink.com

 

Outpatient Behavioral Health Services:

  • Provide support for individuals 18 and older who are struggling to manage the symptoms of mental illness.
    • Psychiatric Medication Management / Intensive Outpatient Program / Senior Intensive Outpatient Program
  • Winchester Medical Ceneter, Winchester Va (540) 536-4881
  • Shenandoah Memorial Hospital, Woodstock Va (540) 459-1262

 

Pregnancy Centers:

  • Winchester: [called AbbaCare] (540) 665 – 9660
  • Front Royal: (540) 635 – 6181
  • Page County: (540) 743 – 1464
  • Shenandoah County: (540) 984 – 4673

 

Health Department:

  • Winchester/Frederick County: (540) 722 – 3470
  • Clarke County: (540) 955 – 1033
  • Page County: (540) 743 – 6528
  • Shenandoah County: (540) 459 – 3733
  • Warren County: (540) 635 – 3159

 

AIDS Response Effort (ARE):

 

Poison Control Hotline:

  • (800) 222 – 1222


Medical Transportation:

Faith In Action:

  • Free medical transportation – must be ambulatory (able to walk
  • (540) 536 – 1006

Logisticare (Medicaid):

  • (866) 386 – 8331

FISH of Clarke County:


LGBTQA+

LGBTQ Hotline:

  • (888) 843 – 4564


Legal Assistance:

Blue Ridge Legal Aid:


Senior Citizens

Adult Care Center of the Northern Shenandoah Valley:

  • (540) 722 – 2273
  • adultcarecenter.net

Shenandoah Area Agency on Aging (SAAA):


Veterans:

Department of Veteran’s Services:

  • (804) 786 – 0286

Veteran’s Crisis Hotline:

  • (800) 273 – 8255


General Assistance:

What to expect when calling a mental health helpline

 

Valley Assistance Network (VAN) – United Way of Northern Shenandoah Valley:

Helps individuals in need of a wide range of social assistance. This agency provides noncrisis referrals similar to those provided by us at Concern Hotline, but they tend to be hands on walking their clients through the social support system. They are not anonymous and clients can visit the office of VAN by appointment.

411 N. Cameron St., Suite 210
Winchester, VA. 22601
(540) 773 – 3178