PLEASE NOTE: This resource is meant to be used as a quick reference that includes the contact information for some of the more common referral agencies in our service area. Only brief descriptive information is listed below. Please consult the Concern Hotline Sourcebook (https://www.concernhotline.org/sourcebook) for a complete description of the services provided by the agencies listed below.

Concern Hotline Numbers:

• Winchester / Clark County / Frederick County: (540) 667-0145
• Shenandoah County: (540) 459-4742
• Warren County: (540) 635-4357
• Page County: (540) 743-3733

Non-Emergency Law Enforcement Contacts:

• Winchester Police: (540) 662 – 4131
• Winchester Sheriff: (540) 667 – 5770
• Frederick County: (540) 662 – 6162
• Middletown: (540) 869 – 2226
• Stephens City: (540) 868 – 1012
• Shenandoah County: (540) 652 – 8193
• Clarke County: (540) 955 – 5152
• Front Royal: (540) 635 – 2111
• Warren County: (540) 635 – 4128
• Virginia State Police: (800) 572 – 2260

Social Services:

Access Independence:

• Supports people with disabilities seeking to establish an independent lifestyle.
• (540)-662-4452
• Access Elevator | Area Access | Serving the Mid Atlanic Region

Adult Care Center of The NSV

• Social related support services
• (540)-722-2273
• adultcarecenter.net

Housing/Shelter:

Winchester Area Temporary Thermal Shelter (WATTS):

• Temporary housing January – March
• (540) 327 – 5431
• https://watts-homelessshelter.org/

New Eve Maternity Home:

• Housing and financial assistance for single pregnant mothers (Winchester)
• (540) 450 – 0775
• https://newevematernityhome.org/

Winchester Rescue Mission:

• Housing and other supportive services (now for both men and women)
• (540) 667 – 5379
• https://www.winrescue.org/

Family Promise Northern Shenandoah Valley

• (540) 459-4599
• HOME | ShenCoFamilyPromise (shenandoahfamilypromise.org)

Food:

Blue Ridge Area Food Bank:

• Provides emergency food services for 25 counties and 8 in western/central Virginia
• (540)665-0770
• https://www.brafb.org/

Shenandoah Area Agency on Aging:

• Meals on Wheels for homebound seniors
• (800) 662-0109
• https://seniorsfirst.info/

Highland Food Pantry

• Winchester food assistance; Tuesdays 9-11:30 am, 6-7:30 pm
• (540) 662-4777
• highlandpantrywinc.org

Salvation Army:

• Food and nutrition services (Winchester)
• 540) 662–4777
• https://winchester.salvationarmypotomac.org/

FISH of Clarke County:

• Food pantry, clothing center, possible financial assistance
• (540) 955 – 1823
• fishofclarkecounty.org

Page One (Page County):

• Luray: (540) 743 – 4863
• Shenandoah: (540) 652 – 8780
• vapageone.org

Winchester Rescue Mission:

• Daily food distribution
  • @ Café on Cameron
  • Lunch: 11:30 am- 12:30 pm
  • Dinner: 5:30 pm -6:30 pm
  • Also offers “to go” style from 12pm-6pm
• (540) 667 – 5379
• winrescue.org

Employment:

Valley Workforce Center:

• Unemployment assistance services
• (540) 722 – 3415
• virginia.gov

Virginia Workforce Connection: ONLINE ONLY

• Excellent online resource: vawc.virginia.gov

Mental Health

Northwestern Community Services Board:

• Children and Adults
• https://www.nwcsb.com/crisis/
• Crisis Intake: (800) 342 – 1462
• Area clinic numbers:
• o Winchester/Frederick County: (540) 667 – 8888

o Warren County: (540) 636 – 2931

o Page County: (540) 743 – 4548

o Shenandoah County: (540) 459 – 5180

National Alliance on Mental Illness (NAMI):

• Provides local support groups, education, and advocacy for individuals with mental illness
• (540) 533 – 1832
• https://www.nami.org/Home

Valley Health Behavioral Health Services:

• ttps://www.valleyhealthlink.com/our-services/behavioral-health/
• Crisis and Inpatient Services:
  • Winchester (540) 536 – 8152
• Outpatient Services:
  • Winchester: (540) 536 – 4881
  • Woodstock: (540) 459 – 1505

Blue Ridge Hospice:

• In-home services, respite care, music and pet therapy, grief support, etc.
• (540) 313 – 9200
• https://brhospice.org/

Crossroads Counseling Center:

• Therapeutic services for children and adults
• Winchester:       (540) 662 – 7007
• Luray:                 (540) 843 – 2509
• https://locations.crossroadstreatmentcenters.com/va/winchester/VA03/

National Counseling Group:

• Provides mental health and substance use services with many offices across Virginia
• (877) 566 – 9624

Cameron Pediatric Counseling, Inc.:

• Provides high-quality mental health therapy to ages 5- 21
• 550.8083
• cameronpediatric.com

Brain Injury Connections of the Shenandoah Valley

• Case Management services for people affected by brain injury throughout the Shenandoah Valley
• 540-568-8923
• http://www.bicsv.org/
• We serve Page and Shenandoah along with Rappahannock, Rockingham, Augusta, Highland, Bath, and Rockbridge. And all the cities within.

Domestic Violence / Sexual Abuse

Laurel Center:

• Provides a wide variety of services for victims of domestic violence and sexual abuse
• 24-hour hotline: (540) 667 – 6466
• Front Royal hotline: (540) 305 – 1083
• Winchester office: (540) 667 – 6160
• https://thelaurelcenter.org/

Choices (Luray):

• Provides a wide variety of services for victims of domestic violence & sexual abuse
• 24-hour hotline: (540) 743 – 4414
• choicesofpagecounty.org

Phoenix Project (Front Royal):

• Provides a wide variety of services for victims of domestic violence and sexual abuse
• 24-hour hotline: (540) 635 – 2300
• Office: (540) 635 – 2302
• phoenix-project.org

Department of Social Services:

• Child abuse hotline: (800) 552 – 7096
• Winchester: (540) 662 – 3807
• Frederick County: (540) 665 – 5688
• Clarke County: (540) 955 – 3700
• Shenandoah County: (540) 459 – 6226
• Page County: (540) 778 – 1053
• Warren County: (540) 635 – 3430

Substance Abuse:

Road to Recovery: www.roadtorecovery.info

• Provides addiction resources in the Northern Shenandoah Valley
• (540) 667 – 0145

Alcoholics Anonymous / Alateen / Alanon:

• (540) 667 – 0322 or (800) 835 – 6130

Narcotics Anonymous:

• (800) 777 – 1515

Winchester Addiction Services:

• Adult and youth outpatient substance abuse treatment services
• (540) 450 – 2206

Medical Services:

Sinclair Medical Clinic:

• Sliding scale fee (some qualify for free) clinic in Winchester / Frederick County
• (540) 536 – 1680
• sinclairhealthclinic.org

Shenandoah Community Health Clinic:

• Sliding scale fee (some qualify for free) clinic in Woodstock / Shenandoah County
• (540) 459 – 1700
• https://www.shencommhealth.com/

St. Luke Community Clinic:

• Sliding scale fee (some qualify for free) clinic in Front Royal / Warren County
• (540) 636 – 4325
• saintlukeclinic.org

Selma Medical Center Open Door Services:

• Walk-in clinic in Winchester, insurance accepted or payment when services rendered
• (540) 678 – 2800
• selmamed.com

Valley Health Urgent Care:

• Insurance accepted or payment when services rendered
• Winchester clinic: (540) 536 – 2232
• Front Royal clinic: (540) 635 – 0700
• valleyhealthlink.com

Outpatient Behavioral Health Services:

• Provide support for individuals 18 and older who are struggling to manage the symptoms of mental illness.
  • Psychiatric Medication Management / Intensive Outpatient Program / Senior Intensive Outpatient Program
• Winchester Medical Ceneter, Winchester Va (540) 536-4881
• Shenandoah Memorial Hospital, Woodstock Va (540) 459-1262

Pregnancy Centers:

• Winchester: [called AbbaCare] (540) 665 – 9660
• Front Royal: (540) 635 – 6181
• Page County: (540) 743 – 1464
• Shenandoah County: (540) 984 – 4673

Health Department:

• Winchester/Frederick County: (540) 722 – 3470
• Clarke County: (540) 955 – 1033
• Page County: (540) 743 – 6528
• Shenandoah County: (540) 459 – 3733
• Warren County: (540) 635 – 3159

AIDS Response Effort (ARE):

• Provides a wide variety of services to those impacted by HIV/AIDS
• (540) 536 – 5290
• aidsresponseeffort.org

Poison Control Hotline:

• (800) 222 – 1222

Medical Transportation:

Wheels for Wellness:

• Free medical transportation – must be ambulatory (able to walk
• (540) 536 – 1006

Logisticare (Medicaid):

• (866) 386 – 8331

FISH of Clarke County:

• (540) 955 – 1823
• fishofclarkecounty.org

LGBTQA+

LGBTQ Hotline:

• (888) 843 – 4564

Legal Assistance:

Blue Ridge Legal Aid:

• (540) 662 – 502
• https://brls.org/

Senior Citizens

Adult Care Center of the Northern Shenandoah Valley:

• (540) 722 – 2273
• adultcarecenter.net

Shenandoah Area Agency on Aging (SAAA):

• (540) 635 – 7141
• https://seniorsfirst.info/

Veterans:

Department of Veteran’s Services:

• (804) 786 – 0286

Veteran’s Crisis Hotline:

• (800) 273 – 8255

General Assistance:

What to expect when calling a mental health helpline

• What to Expect When Calling a Helpline – HelpGuide.org
• Helpline options and how to choose
• What to expect when you reach out to a helpline
• Common concerns that keep people from calling
• When to seek other mental health resources